Suppliers

If you are interested in becoming a supplier, please reach out to the Glencore office or industrial asset that you would like to work with.

No. The Supplier Code of Conduct is an update and rebranding of the former Glencore Supplier Standards.

Yes. All suppliers are required to comply with the Supplier Code of Conduct. Please contact your local Glencore office or industrial asset if you would like further information.

We assess suppliers based on their risk, and direct them to the most appropriate due diligence and management process for their risk level. This may include, for example, filling in a due diligence questionnaire. Our suppliers are required to provide Glencore access to relevant information on reasonable request. 

Our due diligence processes, which include requiring certain suppliers to fill in a  questionnaire, are intended to identify supply chain risks associated with compliance with laws, respect for human rights such as equality, non-discrimination and diversity, respect for workers' rights of freedom of association, modern slavery, child labour, health and safety, environmental impacts, and where applicable, risks outlined in Annex II of the OECD Guidance. 

We undertake this due diligence on suppliers because, in addition to operating responsibly, we seek to incorporate social, ethical, and environmental considerations in our relationships with suppliers and customers. We are committed to understanding, assessing and addressing the risk of human rights violations, environmental impacts, and other concerns in our supply chains.

We may ask suppliers to complete the due diligence questionnaire during pre-qualification, the tendering process, periodically throughout the duration of an engagement with us and/or at the renewal of an existing contract.

Where required we provide training and additional resources for suppliers on the requirements of the Supplier Code of Conduct. 

We work with suppliers as necessary to communicate our expectations and build understanding of our requirements. 

Please contact your local Glencore office or industrial asset if you would like further information on training and additional resources.

Where we find instances of non-compliance by our suppliers with the requirements of our Supplier Code of Conduct, we investigate these incidents to understand causes and contributing factors, and we take appropriate action accordingly. Our suppliers are required to cooperate in the investigation and assessment of potential or actual adverse impacts and provide Glencore access to relevant information on reasonable request.

We collaborate with our suppliers and relevant stakeholders to address the deficiencies identified and mitigate identified potential or actual adverse impacts as appropriate. However, where we find that a supplier cannot or will not take actions to demonstrate compliance within an agreed timeframe, we may review our continuing relationship with that supplier up to and including termination of engagement.

We encourage our suppliers to report any concern relating to a breach of Glencore’s  Supplier Code of Conduct to their local Glencore contact. 

If a concern remains unresolved or a reporter feels uncomfortable using these local channels, the Glencore Raising Concerns Programme offers anonymous reporting channels for all Glencore employees, contractors, suppliers, business partners and other stakeholders. This includes our indirect suppliers. 

The Raising Concerns Programme is managed by Glencore’s Head Office in Switzerland and is available to report concerns in various languages in a secure manner. Concerns may also be reported anonymously. Accessing Glencore’s Raising Concerns Programme is easy - glencore.raisingconcerns.org. Phone numbers are available too, and the number for use in various countries can be found on the programme’s web page. Emails can also be sent to codeofconduct@glencore.com.